Privacy Policy
This policy explains what information Trademark Cleaning Services collects when you use this website and how it is handled.
Information we collect
Booking information you provide: name, email address, mobile number, service address, home details, entry and parking instructions, pets in the home, and any special instructions.
Service-area interest: if we do not yet clean in your ZIP code, we store the name, email, phone and ZIP you submit so we can notify you when we expand.
Usage information: standard analytics about pages viewed and actions taken on the site.
Payment information
Payment card details are collected and processed by our payment provider. Raw card numbers are never stored in this website's database.
How we use information
To price, schedule and deliver your cleaning; to send booking confirmations, reminders and service messages; to provide customer support; and to improve the service.
If you opt in, to send occasional offers. You can opt out at any time.
Sharing
We share only what is necessary with the cleaner or team assigned to your home, our payment provider, and service providers that operate this site. We do not sell personal information.
SMS and Mobile Information
Trademark Cleaning Services may collect your mobile phone number when you voluntarily provide it through our website forms and choose to consent to SMS communications.
If you consent to receive text messages from Trademark Cleaning Services, we may use your mobile number to communicate with you regarding your inquiry, estimate, appointment, scheduling, service updates, follow-ups, and related customer communications.
We do not share, sell, rent, or provide your mobile phone number, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes.
Mobile information and SMS consent data may be shared with service providers that support the delivery and operation of our messaging services only as necessary to provide those services. These service providers are not permitted to use your mobile information or SMS consent for their own marketing or promotional purposes.
Message frequency varies depending on your interactions with Trademark Cleaning Services. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
Your choices
You may request access to, correction of, or deletion of your information by contacting us.